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the doctor at a and e was a dissapointing person

Story from nhs.uk

"the doctor at a and e was a dissapointing person"

About: Barnet Hospital

What I liked

The receptionist and the nurses were excellent and professional.

What could be improved

The doctor who saw me was abrupt, rude, during examination and not willing to give the results from the tests I had. I had to go back and speak to a different doctor in order to get the results and understand what is the next step.

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Responses

Response from Barnet Hospital 12 years ago
Barnet Hospital

Submitted on 05/04/2012 at 17:18
Published on nhs.uk on 06/04/2012 at 04:00

Thank you for your feedback. We are pleased the receptionist and nurses were excellent and professional and apologise you did not receive the same service from the doctor. If you would like us to look into this matter further, please contact our Patient Advice & Liaison Service (PALS) on 020 8216 4625 or e-mail bcf-tr.barnetpals@nhs.net with your details.

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