"Upsetting ."

About: Sunderland Royal Hospital

What could be improved

I took my son to Sunderland royal hospital today 16/03/12 to have some stitches removed.

After the stitches were removed i made an innocent comment to the nurse removing them that the wound now looked worse , which in my opinion it did, this was not meant as a criticism just an observation .

i was then abruptly told by this bad tempered and rude nurse to ' shut up and sit down ' .

I was already upset about my son's injuries but this added to my upset .

Not exactly an angel .

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Response from Sunderland Royal Hospital

We are sorry that you experienced this treatment from one of our nurses. If you would like to contact us on corporate.affairs@chsft.nhs.uk, we can investigate this complaint further.

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