It's difficult to know where to begin describing all of the problems with this practice.
It only has two GPs, both of whom are female.
If you need an appointment, e past to wait two or three weeks. Yes; WEEKS - not days! Same-day appointments are available, but if you call later than 8:03am, then you're out of luck. It once took me 47 (forty-seven) attempts to get through to a receptionist, eventually by 8:07am.
Having made a same-day appointment recently , they called back an hour later to cancel. Instead referring me to A&E. My illness was undoubtedly infectious, yet they flatly refused a telephone appointment. But then to make the ludicrous suggestion of visiting A&E was the icing on the cake.
"Terrible" woupd be a generous way of describing this excuse for a medical practice.
The receptionists do their best (usually), and I really pity their situation.
The practice needs:
New management
More GPs
Some male GPs
Online appointment booking facility (It's 2019!)
Telephone consultation option
"Woefully poor. Needs new management."
About: Mexborough Health Centre Mexborough Health Centre Doncaster S64 0BY
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