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Care Opinion

very pleased with the whole experience from when i...

Story from nhs.uk

"very pleased with the whole experience from when i..."

About: King's Mill Hospital

What I liked

the environment was bright,airy and very clean. the wait was minimal,I was called within 5 mins of my appointment time. the consultant was very friendly and explained everything themselves, not leaving it to a nurse. I was asked,not told, if the treatment that was proposed had my backing.

What could be improved

the electronic booking in system was not working at the time of my visit.

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Responses

Response from King's Mill Hospital 12 years ago
King's Mill Hospital

Submitted on 12/03/2012 at 10:42
Published on nhs.uk on 13/03/2012 at 04:01

Thank you for your comments which will be forwarded to the Head of Service for Neurology, we are pleased that you have had such a positive experience at this hospital.

We are sorry that the electronic booking in system was not working at the time of your appointment and hope that you were able to book in at reception without any problems.

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