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Disappointed

Story from nhs.uk

"Disappointed"

About: Wythenshawe Hospital

What could be improved

Have made numerous calls to sort out an appointment , was spoken to as though I did not exist ,in fact the attitude seemed to be that I was a nuisance and was taking up there time.

During previous appointments my wife was asked if she would help out with research which she agreed to . Due to the attitude of a few she is now not going to do this .

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Responses

Response from Wythenshawe Hospital 12 years ago
Wythenshawe Hospital

Submitted on 28/03/2012 at 10:23
Published on nhs.uk on 30/03/2012 at 04:01

Thank you for your response about Respiratory Medicine Services at Wythenshawe Hospital. We would like to apologise for your experience and would encourage you to contact the Patient Experience Team at the hospital on 0161 291 5600 or via our email address pls@uhsm.nhs.uk and then we can investigate your concerns.

many thanks

Alicia Lucas

Matron for patient Experience Tel 0161 291 2055 / alicia.lucas@uhsm.nhs.uk

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