"Extremely helpful and friendly staff"

About: Victoria Hospital / Endoscopy

(as the patient),

Following receipt of a positive result from a bowel test, further investigation was required and I underwent an endoscopy.   The staff at the Day Care Unit was extremely helpful and friendly as well at the doctor who performed the endoscopy, Dr Robertson.  He kept me up to date with the process  throughout the treatment and was  very re-assuring.    

The whole experience was very positive and I would not hesitate should another is required in the future.

More about:

Responses

Response from Sandra Connelly, Senior Charge Nurse, Day Intervention Unit, NHs Fife

picture of Sandra Connelly


Dear SMRH

Thank you so much for your kind comments on Care Opinion following your recent Colonoscopy.

It is nice to hear how friendly and helpful you found all the staff, and the reassurance helped the experience be a positive one for you. I will be sure to pass on your comments to all the staff including Mr. Robertson.

I hope you have made a full recovery.

Kind regards

Sandra

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful