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"Handling of nil by mouth patients (post stroke)"

About: Lincoln County Hospital / General medicine Lincoln County Hospital / Rehabilitation Lincoln County Hospital / Speech and Language Therapy United Lincolnshire Hospitals NHS Trust

(as a relative),

My 96 year old father had a stroke in the morning. We were told that he should be nil by mouth. Unfortunately he wasn't placed on a drip until 1.30pm, c.3 hours after arriving in hospital. Presumably, he would have had very little to drink overnight before the stroke.

This delay in rehydrating him caused a UTI needing two courses of antibiotics with 3 days of unnecessary confusion which damaged his initially excellent recovery from the stroke itself. 

 We do hope that lessons can be learnt from this: by having a policy of placing nil by mouth patients immediately on to a drip when they arrive into A&E, the NHS could well have saved, in my father's case, 7+ extra days in hospital, the antibiotics, the catheterisation (& consequent immobilisation at a time when re-mobilisation was critically important) and the conséquent potentially long-lasting delays to his originally excellent recovery from the stroke, with all the attendant aftercare in the community. 

Once my father was admitted to the stroke unit, they were very attentive to his needs and our concerns as a family were listened to and well met, with appropriate discussion and medical explanations and interventions. We were particularly pleased that the stroke unit took very good notice of my father's pre-stroke A1 mental function. This was something which had not been taken on board when my mother entered the same Lincoln County with a UTI in spring 2018.

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 5 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 11/02/2019 at 20:10
Published on Care Opinion on 12/02/2019 at 08:52


picture of Sharon Kidd

Dear EU

Firstly I would like to offer very sincere apologies for the treatment your father experienced when he was at our A&E department recently following his stoke and the lengthy delay on him being placed on a drip and the subsequent UTI. I have shared your story with the senior team in A&E so they are aware of his care and treatment We would like to you contact our PALS team so we can take some more details of your father to share with the senior team who can then investigate and contact you directly. The team can be contacted via PALS@ulh.nhs.uk or 01522 707071.

It was good to read that following his transfer to our stroke unit that his care and treatment was excellent, this has been shared with the team.

Regards

Sharon

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