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"Sedation in sunderland day unit"

About: Medway Maritime Hospital / Trauma and orthopaedics

(as the patient),

In December i was having a three way nerve block and ultra sound in my left knee as after my partial knee replacement last April, I've been suffering with a lot of pain and was referred from my consultant to pain clinic and was told its probably neuropathic pain,was prescribed Toperimate.

The staff on the ward were lovely, until i went into theatre. The anaesthetist tried twice to put the cannula in my hand, knowing full when I am needle phobic,then says I have chicken veins. The dr doing the procedure didn't even introduce themself, but roughly got the cannular in, and started the procedure before I had been sedated. I knew I hadn't properly been sedated as I felt all the needles go in my knee and what ever else was going on, they could see I was distressed and carried on, I was left feeling very upset, I wasn't going to complain but I feel that I should as I wouldn't want to let this to happen to anyone else. I've had this person before doing sedation and it was once again rough.

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Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 5 years ago
Submitted on 07/02/2019 at 11:01
Published on Care Opinion at 11:15


Thank you for your feedback. We are very sorry that you have concerns following this procedure. We have made the management team aware of your feedback but if you would like to provide more detail or gain further advice please contact our PALS team and they will be happy to provide assistance.

The PALS team can be contacted on 01634 825004 or medwayft.pals@nhs.net

Kindest regards,

The Patient Experience Team

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Update posted by Rosanda (the patient)

I need to know if the dr/registrar/consultant that done the procedure has taken over from my consultant

Response from Patient Experience Manager, Medway NHS Foundation Trust 5 years ago
Submitted on 08/02/2019 at 08:54
Published on Care Opinion at 10:21


Please contact our PALS team so that we can identify you and respond to your enquiry.

Many thanks,

The Patient Experience Team

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