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My experience at FVRH Colonoscopy Dept

Posted By Lady of Leisure

"My experience at FVRH Colonoscopy Dept"

About: Forth Valley Royal Hospital / Endoscopy and day care

(as a service user),

I had gone to my GP worried about my symptoms and I got an appt within 1 week.   The staff I met throughout my appt were absolutely amazing and caring as I received some bad news..

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Responses

Response from Susan Cowan, Staff nurse, Endoscopy, NHS Forth Valley 5 years ago
Susan Cowan
Staff nurse, Endoscopy,
NHS Forth Valley

Submitted on 29/01/2019 at 17:01
Published on Care Opinion at 18:06

Thank you for taking time to provide feedback from your visit to the endoscopy department.

I am sorry to hear that you received bad news following your test. An endoscopy test can help identify issues, however the care team can therefore work together with a patient to put in place plans for treatment or management of care.

I appreciate that this will be an anxious time for you so thank you for taking time to comment on the care you received. I will ensure your comments are passed on to staff in the endoscopy unit.

Best Regards

Susan Cowan

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