"Too long on the waiting list for a follow up..."

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

What I liked

The speed & efficiency of the radiology dept. for the MRI scan on my right knee on the evening of 13/12/11.

What could be improved

Timing of my follow up appointment with the consultant. It has now been 12 weeks since the scan was done. I appreciate that the NHS time scale is up to a max. of 18 weeks, but that will be over 4 months & the scan will possibly be inaccurate.

Anything else?

I have already tried once to submit this quetionnaire & it was not accepted, so I contacted NHS Choices, who advised trying to resubmit it.

Story from NHS Choices

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Response from Queen Elizabeth I I Hospital

Something appears to have gone awry with the follow-up process - it's unusual, but can happen. So let us help you - please can you drop us an e-amil to generalenquiries.enh-tr@nhs.net and we'll do our best to sort this out for you.

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