This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Very friendly staff

Posted By Mollydg

"Very friendly staff"

About: Holme Valley Memorial Hospital / Day surgery

(as a service user),

The staff were very experienced, dedicated and professional throughout the whole of the experience from my first visit, operation and after care. They phoned the day after the operation to check that I was feeling ok. I found this very reassuring. I needed some stronger pain killers, which I was advised my husband could collect from the hospital that same day.   

Staff very friendly  and answered all of my questions.  

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Emma Boyes, Engagement and Inclusion Manager, Living Well Business Unit, Locala 5 years ago
Emma Boyes
Engagement and Inclusion Manager, Living Well Business Unit,
Locala

My role at Locala is to listen to service users and understand how it feels to use our services. I report back to services and managers. I support to make change where needed. I really enjoy my job. Making a difference is important to me!

Submitted on 24/01/2019 at 13:24
Published on Care Opinion at 14:16

picture of Emma Boyes

Hello Mollydg

Thank you for sharing your feedback with us. I will share your words with the team straightaway. The telephone call sounds like a great addition to what had already been a positive experience.

All the best with your recovery

Thank you again Emma

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k