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Excellent for patients in sandbourne unit

Story from nhs.uk

"Excellent for patients in sandbourne unit"

About: Royal Bournemouth General Hospital

Sandbourne suite is amazing. The nurses are brilliant and respectful.

The hospital has improved 100 Percent when it comes to patients who require carers to be with them 24/7.

The Derwent ward is relaxed and calming. Nearly every operation has been amazing.

Thank you.

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Responses

Response from Patient Engagement and Clinical Liaison, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 5 years ago
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Submitted on 30/01/2019 at 10:24
Published on Care Opinion at 13:18

Thank you for your kind comments and observations it is always nice to receive positive feedback, especially when patients/relatives/carers can see improvements over repeated visits.

We are pleased to hear you found the nursing staff on Sandbourne to be professional and respectful and also that caring needs were accommodated during your visit.

We are currently doing additional work regarding carer involvement as we believe there are still improvements we need to make. If you feel you/your carer could spare a little time and insight we would be delighted to hear from you. Please call 01202 704253 or email Patient.Engagement@rbch.nhs.uk

Your comments will be forwarded to the department leads in both the Derwent and Sandbourne suites to be shared with the rest of the staff.

Regards

Patient Experience Team

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