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"the Early Pregnancy Assessment Suite"

About: Crosshouse Hospital / Maternity care

(as a parent/guardian),

My daughter was in need of help and support from the EPAS unit at Ayrshire Maternity Unit  (AMU)  Crosshouse. While in early pregnancy she started to bleed in the first weekend of January 2019, she was told to wait 2 weeks for her scan as nothing could be done over the weekend. She waited very anxiously for her appointed scan and had a further bleed on the weekend before the scan and called EPAS again with still no help other than to keep her appointment. She had miscarried

I know that an earlier scan would not have changed the outcome but what is the EPAS service for if it cannot help anyone in this position. My daughter was left to worry and with so many unanswered questions for a fortnight.

At this point I must say my daughter is an employee of NHS Ayrshire and Arran and was in the attendance at work system with pregnancy related issues, and being ignored and punished at the same time.

My wife went through something similar 13 years ago  the AMU was recently open at the time. The waiting area was ill thought out with women in fear that they may miscarry were sat with women who were there to arrange a abortion.I raised concerns then but the system remains the same today. The EPAS needs to have a weekend service, pregnancies are for 9 months all day every day and a maternity unit needs to be the same not Monday to Friday. 

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Responses

Response from Attica Wheeler, Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit, NHS Ayrshire and Arran 5 years ago
Attica Wheeler
Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit,
NHS Ayrshire and Arran

Manages the midwifery service and women and children's service

Submitted on 28/01/2019 at 11:28
Published on Care Opinion at 11:54


Dear Bazzer1968

I was sorry to hear that your daughter has not had a positive experience whilst receiving care within AMU recently. I was also sorry to hear of her recent miscarriage.

Can I ask if she would be willing to meet me to discuss her experience further? It does not have to be immediately as she may need time to recover.

We can also explain our weekend service to her in detail and the role of our Maternity Assessment unit which is open 24/7 for advice for women both through pregnancy, labour and into the postnatal period.

Kind regards

Attica

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