This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Superb care and service

Story from nhs.uk

"Superb care and service"

About: Royal Hallamshire Hospital

I visited Minor Injuries today with a cut finger caused by trapping between two doors. After a 20 minute wait I was seen by a nurse who examined the wound and recommended I go for an X-ray just to be safe although I commented I did not feel it was broken. After a further 20 minutes I returned from X-ray and was diagnosed with a broken finger!

Finger treated and dressed, antibiotic course obtained for me and advice on care given.

I was on my way in just over an hour.

Care, humour and advice given all the way from reception through x-ray to treatment.

Thank you to all the members of a great team.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 23/01/2019 at 15:18
Published on Care Opinion at 20:19

Thank you for leaving feedback and although we are sorry you sustained a broken finger, it is great to know you felt supported throughout your visit. This will mean a lot to the Minor Injuries Team who will really appreciate this and be very encouraged by it.

With thanks and all best wishes for your recovery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k