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"Useless"

I was referred to a crisis team following a severe determination in my mental health. I came out feeling a lot worse than I was originally.

The staff don't seem to have a shred of empathy and are only interested in ticking you off. I was not taken seriously and told I was 'trying to label myself ' after discussing my symptoms, not before being fobbed off to something I know won't help me.

I eventually got through to someone else who agreed to refer me to a psychiatrist. This was back in October. I know a long waiting list is expected with psychiatrist appointments, but it was only when my GP contacted after chasing them up, she informed me they never even bothered sending a referral!

These people do not care about your mental health

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Responses

Response from Peter Hodgkinson Centre 5 years ago
Peter Hodgkinson Centre
Submitted on 21/01/2019 at 09:23
Published on nhs.uk at 12:07


I am sorry to hear about your experiences, to enable me to look into this further please could you contact Patient Experience Team on 01529 222265.

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