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"Excellent service"

About: Sevenoaks Hospital

I have nothing but high praise for the hospital (and the NHS in general for that matter).

As a family we have been patients at Sevenoaks hospital several times over the course of the last year and have excellent service every time, with honest and accurate advice given. This includes a 8 year old's suspected broken collarbone (seen very promptly then referred to A&E in Pembury for an X-ray, confirmed broken - "incident-to-home" time under 4 hours including drive to Pembury and back which I think is exceptional service); an 8 and 6-year old's strep throat; multiple blood tests and a couple of other issues.

The NHS is an incredible asset to this country which we should all be very proud of. Sevenoaks hospital is one exemplary element in the provision of complex health care logistics. The people who work within the system, at all levels, desire our respect and admiration.

To have a safety net under you and your family as you go through your life provides total peace of mind. Having lived in America I know the alternative and it isn't very palatable.

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Responses

Response from Sevenoaks Hospital 5 years ago
Sevenoaks Hospital
Submitted on 21/01/2019 at 15:12
Published on nhs.uk at 16:06


Hello

Many thanks for taking the time to review your family's experiences of care and treatment over the last year at Sevenoaks Minor Injuries Unit. We are pleased that you find this an excellent and reassuring local resource. We will pass your kind comments onto the hardworking team there.

Best wishes

Patient Advice and Liaison Service (PALS)

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807

Email: kentchft.PALS@nhs.net

Website: www.kentcht.nhs.uk

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