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""SHOCKED""

About: County Hospital

Yes Shocked that after a though examination, I was diagnosed with (industrial) Deafness in both of my ears.

This came as a complete surprise to me as after a consultation at a litchfield road Stafford surgery 6 years previous that my right ear only had slight damage, which at the time was a little surprising and supplied me with a very basic aid and a moulded ear piece. This I found was very difficult to get on with but i persevered. It was an improvement but I always thought i was under water.

On the back of this I unfortunately damaged the Aid and went to my GP to be referred to County Hospital Audiology after I also explained that I was struggling to hear.

Well as I said a very thorough examination of which I have never received before by the Audiologist and I received good instruction and much better hearing aids from her.

Shocked - as I said but left with a skip in my step as I could hear very clearly at last and the wife was over the moon as we could have a proper conversation.

I had a back up appointment to see how i was getting on with my new aids with another Audiologist very thorough once again and was politely brutal of my future hearing of which I thankful and learnt a lot. I asked a lot of questions and the audiologist was very informative and a nice person to talk to.

So I would just like to say thank you to the Audiology department at County Hospital Stafford for sorting me out , and supplying some very smart and unobtrusive hearing aids

Kind Regards

Mr Stephen C Welham

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Responses

Response from County Hospital 5 years ago
County Hospital
Submitted on 22/01/2019 at 12:28
Published on nhs.uk at 13:06


Dear Mr Welham

Thank you for taking the time to provide us with your feedback. It is great to hear that your appointment was so productive and you are now finding it so much easier to communicate. I will share your feedback with the audiology team, I know they will be delighted to receive it

Kind Regards

Angela Grocott

Head of Patient Experience

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