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Exceptional service at Ilkeston Community hospital

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"Exceptional service at Ilkeston Community hospital"

About: Ilkeston Community Hospital

I visited the minor injuries department on 2nd January following an accident which involved me being knocked off my cycle. I received absolutely first class service, it was approx 4.55pm and the nurse quickly assessed I would need an x-ray so given the department closes at 5pm she very promptly took me through to x-ray without any delay. I was seen and received the care I needed and left the hospital within 30 minutes. This was such an impressive service and I am very grateful l to the staff on duty that day. thank you all very much. Kind regards

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Response from Ilkeston Community Hospital 5 years ago
Ilkeston Community Hospital

Submitted on 23/01/2019 at 11:55
Published on nhs.uk at 14:06

Thank you for taking the time to share your recent experience in Ilkeston MIU.

We are pleased to hear that you received good quality treatment appropriate to your needs based on your injury and you were greeted by friendly professional staff that put you at ease.

We continually strive to deliver the best possible individual care to our patients and feel privileged that you have taken the time to feed back to us.

I will be sure to pass on your comments to the team.

With many thanks

Chrissy Fairey - Patient Experience Information Officer

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