"Absoloute rubbish since the merger, Poor,..."

I have tried phoning on 8 occasions at different times the last two days to make a follow up appointment for high blood pressure and have never been lower than 7 in the queue and at worst 17. On one occasion after a 40 minute wait I finally reached number 2 and then got cut off. I have been a patient at chapel street surgery for years, never had a problem getting an appointment within a week and someone always answered the phone. I don't know what chapel street were thinking when they agreed to merge with AMG, a terrible decision!!! The online system too is terrible, the earliest appointment I can get is over three weeks away. IF YOU CARE ABOUT YOUR HEALTH AND ARE CONSIDERING JOINING AMG THEN MY ADVICE IS LOOK ELSEWHERE, I WILL BE.