This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Absolutely disgusting."

My partner has BPD (Borderline personality disorder) and we have just had a baby. Since the birth of our daughter her CPN has completely avoided her. Made numerous promises that she would ring up for a phone appointment and never has. We rang the duty team at Herrick house and they said they would TELL her to ring my partner and she never did. She rang her accidentally one day instead of ringing one of her other patients and still after two and a half weeks hasn’t made contact at all. My partner is now starting to suffer with post natal depression which is why we need her cpn to contact her ASAP and she just hasn’t. I’m absolutely disgusted with her care and I urge anyone who is under the care of herrick house to tread very carefully around this lot.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Colchester - Herrick House 5 years ago
Colchester - Herrick House
Submitted on 18/01/2019 at 18:27
Published on nhs.uk at 19:06


I am very sorry to hear of your experience.

Could you please email your partners details to epunft.complaints@nhs.net to enable us to look into this further and get a member of staff to contact your partner.

Thank you

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k