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Care Opinion

Care and support

Posted By andromedaqh34

"Care and support"

About: Kirklandside Hospital / Care of the Elderly

(as a carer),

I am a carer for a gentleman who had a number of falls over the recent months, fortunately without any serious damage. He was referred to the falls clinic at Kirklandside Hospital which he attended every Friday for a few weeks for physiotherapy. The impact this has had has been great, he does not shuffle so much which caused him to trip over his own feet, much more steady on this feet. 

One of the therapists also came out to his house, this has resulted in hand rails being fitted in the shower, by his toilet, banister rails on both sides of the stairs and on the both sides of the outside steps. The suppliers gave an excellent service, they made sure there were no other adaptations that could be made to help him.

All these changes have made a great difference for both of us, he is more confident getting around and I don't feel so worried about him.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 21/01/2019 at 12:01
Published on Care Opinion at 16:04

picture of Eunice Goodwin

Dear andromedaqh34,

Such a lovely story to read on a Monday, or any day of the week. It is always a worry when someone close to us, perhaps a little more 'mature' is having falls. Thank you for sharing this; it is truly heartening to hear that there is such a difference for them (and you). What more can we ask?

I will be pleased to share this with the team and I am sure they will be delighted to know how much this has helped.

best wishes,

Eunice

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