This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My life line"

About: Roxburghe House / Palliative Care Team

(as a service user),

Every Tuesday I go to Roxburghe House, it is my life line.

I was in a very dark place after having been diagnosed with pancreatic cancer that could not be treated. My oncologist suggested I go to Roxburghe House, his secretary made all the arrangements, I felt obliged to go although I was very sceptical.

They have a very structured day of activities: tea and biscuit on arrival; there are tals from different people such as local authors, artists, always very interesting; 40 minutes of gentle exercise followed by 40 minutes of relaxation; lunch (always perfect); craft work or painting in the afternoon with a final cup of tea at 3:00pm. After this we are taken home.

I cannot praise the staff highly enough. It took just a couple of weeks for me to realise how closely but unobtrusively the nurses watched everyone. One nurse homed in on discomfort I was having, she was on the case immediately to get it addressed. 

An absolute gem.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Fiona Robertson, Chief Nurse, Dr Gray's Hospital & Moray HSCP, NHS Grampian 5 years ago
Fiona Robertson
Chief Nurse, Dr Gray's Hospital & Moray HSCP,
NHS Grampian
Submitted on 18/01/2019 at 22:11
Published on Care Opinion on 21/01/2019 at 09:12


Dear capricornussr34

Many thanks for your kind comments regarding the activities and care that you receive at Roxburghe House.

I am so glad to hear that you enjoy all the activities and the food and despite your initial thoughts, feel the benefit of such facilities.

I am delighted that the nurses have been able to anticipate your needs and acted on them in a timely manner.

The team will be delighted to hear your praise for this service and the staff who work there. As always we aim to deliver a person centred approach and support our patients when they need us the most.

With best wishes

Fiona Robertson

Chief Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k