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Was very pleased with the staff who treated me. I

Story from nhs.uk

"Was very pleased with the staff who treated me. I"

About: Russells Hall Hospital

Excellent surgeon and staff put at ease everything explained. Everyone treated me with respect yet friendly. They were very busy but nothing was too much trouble.

Very happy and will be back in 3 months for my left leg to be done.

Have every confidence with this day surgery department.

Thank you

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Responses

Response from Russells Hall Hospital 5 years ago
Russells Hall Hospital

Submitted on 21/01/2019 at 14:07
Published on nhs.uk at 15:06

Thank you for taking the time to compliment your experience at Russells Hall Hospital following recent treatment you received in the Day Surgery Unit. We are pleased to learn that you have confidence in the service we provide; we always aim put our patients at the heart of everything we do.

We understand how daunting it can be to receive medical treatment. We are delighted to hear that staff were able to put you at ease and explain the procedure thoroughly. Please be assured your kind comments have been passed onto the team, who will be thrilled to hear of them.

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