"Came away with good advice and a plan for future care"

Had to call in to see the GPs at The Murray Surgery, East Kilbride, as the GP I used to see retired. I called in with my wife for an appointment with one of the senior GPs to discuss some ongoing problems that i’m having and to discuss a way forward for treatment. The GP met us prior to going into the appointment and she advised that a nurse practitioner was in the room who we could ask to leave if we wanted but I was absolutely fine with him sitting in as everyone has to learn and i’m all for that.

The consultation was excellent from start to finish. I had many questions and issues that I had to raise all related to one illness but has a lot of different things going on at the same time. The doctor took her time and listened and advised on everything we asked. I felt I was given time to talk even though I’m pretty rubbish at this and wasn’t put under pressure or rushed in anyway. I felt I got across everything I needed to and received and came away with good advice and a plan for future care. Very professional from the outset. And all this while providing training to a colleague. 

So just to say thank you to the doctor who I saw. I came away feeling reassured and positive and would like to thank you.