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Two people I know just gave birth here and I...

Story from nhs.uk

"Two people I know just gave birth here and I..."

About: Queen's Hospital (Romford)

This hospital is just across the road where I live and ideally I would’ve given birth here despite the history that I have heard. But I won’t be!

Despite having my care in newham and since I was nearby, I had to go in as an emergency.

One of the nurses got annoyed because I can’t lie straight as I had breathing problems when lying down for the past 3 days which is why I had come down! The doctor was okay with it

The nurse had to perform an ECG on me but she didn’t even know how to use the machine. She was a senior nurse! Another nurse looked at me during another examination and said: your anxious aren’t you!? Rather than calming me down! Another reasons is because there was One recent incident: someone I know has given birth here just recently and the midwife did a mistake also was shouting at her and was rude.

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Responses

Response from Queen's Hospital 5 years ago
Queen's Hospital

Submitted on 21/01/2019 at 18:11
Published on nhs.uk at 19:06

Thank you for taking the time to make us aware of your experience, I am so sorry to hear the concerns you raised. I would like to encourage you to contact our Patient Advice and Liaison Service on 01708 435 454 or by email bhrut.pals@nhs.net, so that we can address all of your concerns with you personally. Once again, please accept my sincere apologies and thank you for taking the time to provide us with your feedback.

Kind Regards

Susan Lovell

Interim Director of Midwifery

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