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"Dermatologist"

About: Leicester Royal Infirmary

I was referred by my gp to have a mole looked at .My care from this dept was absolutely brilliant . First appt was very busy and waited a while but that was to be expected in such a very busy dept and was just grateful to be seen by the nhs.it was decided to freeze mole my first then have a follow up appt, this appt came I went again the staff and consultant were amazing and treated with respect . It was then decided to go back to have the mole removed and to be sent off for a biopsy . I attended this morning for this to be done, as you can imagine I was very nervous but once again the Consultant and staff explained from start to finish what they were doing and the after care was explained I was soon feeling much more relaxed. I have to wait a couple off weeks for results . I just wanted to say how much I appreciate the kindness and care shown throughout this dept. There worth there wait in gold . Very much appreciate one and all.

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Responses

Response from Leicester Royal Infirmary 5 years ago
Leicester Royal Infirmary
Submitted on 17/01/2019 at 15:08
Published on nhs.uk at 16:05


Dear reviewer,

Thank you for taking the time to leave your review. We are pleased that you were happy with the care you received. It is great to read about how kind the staff were. We will pass this on to the dermatology team.

Have you considered nominating a team or a member of staff for our Caring at its Best awards? Further information is available on our website: http://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/

We wish you the very best.

Many thanks,

The Communications Team

Leicester's Hospitals

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