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"Excellent attention"

About: Southmead Hospital

I was at Gate 12 and Gate 18.

it is very rarely these days that you feel you just must leave a review as soon as you return home.

Today I was lucky enough to put myself in the hands of the caring and capable hands of the Southmead Staff.

From porters to Consultants everyone I met made me feel ike a special and real person.

I was having to move to different departments during my visit, seeing many different people.

What a joy each and everyone of them were.

Thank you to all you wonderful people at Southmead you feel like a truly professional team that works perfectly and effortlessly, or that’s how it seemed to me today.

Thank you all again.

Happy new year.

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Responses

Response from Southmead Hospital 5 years ago
Southmead Hospital
Submitted on 22/01/2019 at 06:47
Published on nhs.uk on 23/01/2019 at 02:37


Dear Cheryl Reeves,

Thank you so much for your very kind and positive feedback, I am glad that you had a good and positive experience from your attendance to hospital today.

Please be assured your comments have been shared with the staff concerned.

With all best wishes, Sue Needs, Deputy Advice & Complaints Team Manager.

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