"Thank you that's brilliant . . I appreciate it"

I am a patient . In December 2019 , ( 9:30 a.m )  I went to do a ultra sound on my neck (with an enlarged Lymph node )  at Guys Hospital Dental X Ray  Tower Wing Floor 23 . London . 

I was met  and greeted by a male nurse on time who made the effort to learn how to pronounce my name . I said to him " how many goes did you have in practicing the pronunciation of my name .. smiling he said a.few and I said. " Thank you  that's brilliant . . I appreciate it "

The Radiologist whose name I can  not remember  was excellent . 

She  and her team made me comfortable and after carrying out a thorough  ultra sound examination and  she then decided to do a Biopsy which was beyond what she was asked to do . I think this  is great service  because it not only put me at ease but I also knew that by doing this they will come to a valid medical diagnosis . She has used her medical training and professional judgement properly to  help me . Thank you very much and I very much hope that my public compliment to you  will be brought to  to your attention.