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Pleased with my visit to Sentinel ENT

Posted By decent769

"Pleased with my visit to Sentinel ENT"

About: Sentinel Healthcare Southwest Community Interest Company / Ear, nose and throat service

(as the patient),

We arrived on time and were seen on time. After looking at both my ears Dr Doyle decided to clean them out as they were full of debris. Whilst I found this uncomfortable and painful at times, Dr Doyle and his nurse were both very careful and reassuring, which was much appreciated by me. He told me what he was going to do and why, beforehand, and this also I appreciated.

There was no rush about anything and although I took the rest of the day easy to let the discomfort settle, I am well pleased with the outcome of my visit and would recommend him and the nurse to anyone with a similar problem. Thank you.

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Responses

Response from Rachel Newport, Sentinel Secretarial Support, Sentinel CAS, Sentinel Healthcare CiC 12 years ago
Rachel Newport
Sentinel Secretarial Support, Sentinel CAS,
Sentinel Healthcare CiC

Provides admin and secretarial support to the team

Submitted on 05/03/2012 at 15:47
Published on Care Opinion on 06/03/2012 at 08:58

Many thanks for taking the time to leave feedback for our ENT service.

Your comments have been shared with the team, who are very pleased to hear that although your treatment was uncomfortable and painful at times, you felt reassured and well looked after by the staff within the clinic.

Thank you again for leaving such positive feedback,

Best Wishes,

The Sentinel Team.

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