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Excellent Service at Cardio respiratory service

Story from nhs.uk

"Excellent Service at Cardio respiratory service"

About: Warrington and Halton Teaching Hospitals NHS Foundation Trust

I was referred for an ECG and Echo at this service at Warrington Hospital and had, frankly, a private-hospital level service.

Barely time to open a magazine before I was called in.

I was extremely anxious (about the possible outcome, not the tests) and I was put at ease, everything explained to me and the tests were over before I knew it.

The results were with my GP by the time I went for my follow up visit, to learn that all was ok, The staff do an amazing job in what is a very old part of the hospital and in cramped quarters, but their attitude was calm and professional and they did their best with what little space they had.

Cannot fault this experience - thank you to all the team should be very proud.

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Responses

Response from Warrington and Halton Teaching Hospitals NHS Foundation Trust 5 years ago
Warrington and Halton Teaching Hospitals NHS Foundation Trust

Submitted on 14/01/2019 at 18:21
Published on nhs.uk at 19:05

Thank you so much for taking the time to leave a review and very glad that you had a good experience (and that test results were ok).

We will pass this on to our service, our staff are so pleased to hear from patients around their experiences.

We know that this service badly needs a better environment as it is in the oldest part of our estate, this is being considered as part of our planning for a new hospital for Warrington.

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