"Psychiatric Outpatients Department, QMC"
About: Queen's Medical Centre Queen's Medical Centre Nottingham NG7 2UH
Posted by simag8 (as ),
We attended the Adult Mental Health Development Forum that the Involvement Centre, Nottingham runs. It has changed recently so we now visit the AMH (Adult Mental Health) sites and get a chance to discuss the issues that are facing that area. A recent meeting took place at Psychiatric Outpatients Department, QMC, and was the first time that the group had visited. It was a fantastic meeting with lots of great ideas and a real honesty about the problems that faced AMH Services operating out of QMC.
The first topic we spoke about was maintenance. We thought we would go onto speak about lots of other topics that afternoon, but each subject seemed to return to maintenance.
Something that the group wasn’t aware of was that maintenance of the wards is not carried out by Nottinghamshire Healthcare Trust but the QMC Trust who own the building. Because of this, Nott’s Healthcare wards can sometimes feel second best and not on the priority jobs list when things need doing.
People in the group talked about their own experience of being on a mental health ward at QMC and how their experience of maintenance coming onto the wards was that they tried to do any job as quickly as possible because they felt uncomfortable on a mental health ward. It was felt that the stigma of mental health needed to be tackled and maybe these members of staff could benefit from some form of mental health awareness training.
The maintenance staff then don’t feedback about the work they’ve done meaning that staff don’t know if it’s been done properly. The group thought that there should be a paper for staff to sign to say the work has been done to their satisfaction and that a job could/could not be considered finished.
One of the most shocking stories the group heard was about a shower that had been sealed off because of mould. The mould is currently being tested to see what it is but preliminary lab results have shown some harmful bacterial cultures. If left untreated the group were very concerned this could spread to other areas of the ward putting more patients at risk. The room in question has been sealed off and urgent works requests have been forwarded to rectify this problem. Who is meant to do the maintenance work and whose responsibility it is, is still being worked out in regards to the shower room. This has delayed the timely correction of this serious problem and has occurred in the past with other maintenance problems across the mental health wards. It would appear the two Trusts do not work together efficiently.
There are other issues and concerns around locking off corridors and the upkeep of the garden that were discussed and that we will return to when next at QMC.