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Long wait for prescription

Story from nhs.uk

"Long wait for prescription"

About: Northwick Park Hospital

It was not acceptable that there was a 2 hour wait to collect my prescription.

I would have collected it from my GP had a known it would take that long! It's completely ridiculous.

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 5 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 15/01/2019 at 10:46
Published on Care Opinion at 12:01

I am sorry to hear this.

I have shared your story with our Chief Pharmacist who I am sure will be disappointed to hear it.

Unfortunately we cannot identify you from this post. If you would like us to follow this up on your behalf, please contact the PALS team on 0208 869 5118 or LNWH-tr.PALS@nhs.net

Best wishes,

Anjali Patel

Patient Experience Manager

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