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Conducted quickly and with no fuss

Posted By Rubydoob

"Conducted quickly and with no fuss"

About: Chard Hospital Musgrove Park Hospital / Accident and emergency Musgrove Park Hospital / Trauma & Orthopaedics

(as a service user),

Suffered injury to finger at work. After it became very swollen and painful, England to Chard Minor Injuries Unit; seen very quickly by very friendly, pleasant nurse and student nurse. Nail punctured to relieve pressure caused by blood build up, advised to go to MPH Taunton for X-Ray. Went o MPH A& E, seen quickly by triage nurse, who was friendly, sent to X-Ray and this Waldo conducted quickly and withno fuss. Short wait and then seen again by nurse, finger not broken😀 Advised to allow healing. All very efficient and very friendly throughout.

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Responses

Response from Louise Hill, Matron, Paediatric services, Taunton & Somerset NHS Foundation Trust 5 years ago
Louise Hill
Matron, Paediatric services,
Taunton & Somerset NHS Foundation Trust

Submitted on 15/01/2019 at 08:35
Published on Care Opinion at 11:54

picture of Louise Hill

Dear Rubydoob

I hope your finger is recovering well.

Thank you for your positive feed back, its always nice to hear that we have been efficient and friendly. Its so important to be both of those, in our environment.

Kind regards

Louise

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Response from Robert Williams, Deputy ward manager, Gould ward, Taunton and Somerset NHS Foundation Trust 5 years ago
Robert Williams
Deputy ward manager, Gould ward,
Taunton and Somerset NHS Foundation Trust

Submitted on 15/01/2019 at 14:07
Published on Care Opinion at 14:35

Thank you for taking the time to respond. Receiving positive feedback is always rewarding.

Thank you

Rob

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Response from Hannah Coleman, Nurse Practitioner, Minor Injury Units, Somerset NHS Foundation Trust 5 years ago
Hannah Coleman
Nurse Practitioner, Minor Injury Units,
Somerset NHS Foundation Trust

Submitted on 16/01/2019 at 11:36
Published on Care Opinion at 13:45

Thank-you for your great feedback. I am pleased to hear that your finger is improving.

I will forward your comments to the staff at Chard MIU, I am glad you had a positive experience.

Kind Regards

Hannah

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