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"Brilliant again!"

About: Croydon University Hospital / Maternity

(as a parent/guardian),

My daughter went into labour just before Christmas Dinner last year (2018).  She gave birth very quickly after arriving at Croydon University Hospital.  It was her third baby and all were born at Croydon University Hospital.  Each and every time she had great care from the midwifery staff.  This time was no different.  Her midwife was confident, reassuring and supportive and encouraging.  A real star! My baby grandson was born two hours after arrival at the hospital healthy and bonny.  My story is simply this, at a time when so many negative things are said and reported about our hospitals and our battling NHS it needs to be flagged up when they do such an excellent job.  From beginning to end it all worked and even when she hoped to get home the next day they kept her in due to blood pressure going up a little.  Better safe than sorry - that is good care. 

Thank you Croydon University Hospital from the bottom of my heart, for delivering my grandson and keeping my daughter safe.  You are an amazing bunch of people.  It was 32 years ago that I gave birth to my daughter in Croydon (then Mayday) and that was a very good happy experience too!

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Responses

Response from Sarah Pritchard, Senior Quality Lead, Croydon Health Services NHS Trust 5 years ago
Sarah Pritchard
Senior Quality Lead,
Croydon Health Services NHS Trust
Submitted on 15/01/2019 at 15:31
Published on Care Opinion at 15:52


Firstly congratulations on the birth of your grandson! Giving birth is such a wonderful experience and it is great that on each occasion your daughter has used our maternity services she has received an excellent standard of care.

Our maternity department work extremely hard to deliver a first class service from Ante Natal to Post Natal and it is reassuring to hear that all went well from start to finish.

Thank you for taking the time to share your experience with us and we send our best wishes to your daughter and her new baby boy

Kind Regards

Sarah Pritchard, Patient Experience Manager

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