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"My Father's Care"

About: Northwick Park Hospital

My father passed away in the ICU of Northwick Park Hospital on 1st Jan 2019; I was able to be present when passed.

This was my first experience of seeing how an ICU operates; the care provided to my father (and as I far as could tell all of the other patients) was absolutely outstanding. I was humbled by how much attention and constant care was given to my father all of which was completed in a sympathetic and pragmatic way.

I was able to speak one-to-one with the consultant who clearly and articulately presented me with all of the facts and the treatments that were being delivered. I was included in the final (and painful) decision not to continue to resuscitate my father when it was clearly not a viable option.

Well done to each and every one of you, and thank you.

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 5 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust
Submitted on 11/01/2019 at 14:01
Published on Care Opinion at 16:49


Dear Sir/Madam,

I am sorry to hear of your Father's passing, please accept our condolences.

Thank you for taking the time to share your story with us. I am glad to hear that you had such a positive experience and we were able to provide the necessary support and care at such a difficult time.

I will share this with the team who will be delighted to hear it.

Best wishes,

Anjali Patel

Patient Experience Team

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