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Care Opinion

Hospital care

Posted By Kitkatmac

"Hospital care"

About: Queen Elizabeth University Hospital Glasgow / General medicine (Wards 5d)

(as a service user),

GP carried out immediate physical exam after sickness, chest pain and headache. Due to health issues a referral was made to the immediate care unit for assessment.  

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 15/01/2019 at 09:43
Published on Care Opinion at 12:07

picture of Nicole McInally

Dear Kitkatmac

Thank you for your post on Care Opinion.

I am glad that the process worked well for you and I hope that you are feeling better.

Best wishes

Nicole

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 16/01/2019 at 08:18
Published on Care Opinion at 10:21

picture of Nicole McInally

Dear Kitkatmac

Thank you for taking the time to post on Care Opinion. I was sorry to that you weren’t well and I hope that you are is now recovering. We are looking at all the processes between Primary care and the Immediate Assessment Unit to ensure that the experience for the patients are as seamless and positive as possible.

Thank you again for taking the time to feedback.

Many thanks

Carol-Ann Jamieson

General Manager

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