This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Leicester Sleep clinic

Posted By Dave123

"Leicester Sleep clinic"

About: Leicester General Hospital / General medicine

(as the patient),

Been using a CPAP for quite some years now, and every visit, staff at Leicester have been very rude.

Don't even think of asking a question or asking for advice
The department don't answer the telephone if I need advice.
they provide a drop-in service of which I can wait 2 hours and not be seen. (waste of time)
I would make a formal complaint if I thought it would make any difference. 
More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Leicester General Hospital 5 years ago
Leicester General Hospital

Submitted on 22/01/2019 at 12:48
Published on nhs.uk at 14:06

Dear reviewer,

I am very sorry to read about your experience. I would like to look into this further for you. Please can you email me on simon.walter@uhl-tr.nhs.uk with an outline of your experience, name, NHS number, DOB, address.

Alternatively if you would like to make a formal complaint please can you contact our Patient Information and Liasion Service via telephone on: 08081 788337 (open Monday to Friday 10am to 4pm) more information online at: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Thank you

Kind regards,

Simon Walter

General Manager - Critical Care, Pain & Sleep

Leicester’s Hospitals

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k