This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

A truly excellent team, offering outstanding care.

Posted By SAJ

"A truly excellent team, offering outstanding care."

About: Royal Alexandra Hospital / Gastroenterology

(as the patient),

I recently underwent a gastroscopy at the Royal Alexandra Hospital, Paisley, under the care of Miss Gough, Miss McGregor, and nurses Amy and June.  

I would like to sincerely thank all of them for making a procedure (that I really hate and get very worked up about) as stress free as possible.  

They were utterly professional and so understanding and patient. A truly excellent team, offering outstanding care.    

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Heather Lapsley, Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector, NHS Greater Glasgow and Clyde 5 years ago
Heather Lapsley
Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector,
NHS Greater Glasgow and Clyde

Submitted on 10/01/2019 at 09:10
Published on Care Opinion at 14:22

picture of Heather Lapsley

Dear SAJ,

Thank you for taking the time to tell us about your recent experience at the Royal Alexandra Hospital.

It is reassuring that you were made to feel as relaxed as possible, as we appreciate undergoing a hospital procedure is a stressful time.

I shall pass on your kind comments to Miss Gough and the team.

Kind Regards

Heather

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k