This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Excellent Service

Story from nhs.uk

"Excellent Service"

About: Manchester Royal Infirmary

I attended the MRI Emergency Department on 08/01/2019 after being referred there by Boots NHS walk in centre. I had a painful foot which was hard to walk on. From reception, triage to seeing a nurse and the x-Ray staff and porters. Everyone was so friendly and efficient. Just want to say THANK YOU. Turned out I did have a toe fracture and I was given great advice about how to care for my foot and was not made to feel like I wasted anyone’s time.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Manchester University NHS Foundation Trust 5 years ago
Manchester University NHS Foundation Trust

Submitted on 14/01/2019 at 14:00
Published on Care Opinion at 15:19

Thank you for your positive comments posted on the Care Opinion website regarding your care at the Accident & Emergency Department at the Manchester Royal Infirmary in January. It was very kind of you to take the time to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to read that you felt all the staff involved in your care and treatment were friendly and efficient. I can assure you that we have passed on your feedback to the Head of Nursing who will share it with the teams in both the Accident & Emergency and X-Ray departments.

Response from Manchester Royal Infirmary 5 years ago
Manchester Royal Infirmary

Submitted on 16/01/2019 at 16:53
Published on nhs.uk at 17:06

Thank you for your positive comments posted on the NHS website regarding your care at the Accident & Emergency Department at the Manchester Royal Infirmary in January. It was very kind of you to take the time to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to read that you felt all the staff involved in your care and treatment were friendly and efficient. I can assure you that we have passed on your feedback to the Head of Nursing who will share it with the teams in both the Accident & Emergency and X-Ray departments.

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k