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"23rd December 2018 - A&E with suspected Heart..."

About: Musgrove Park Hospital (Taunton)

Severe chest pains meant an ambulance was called and I was collected from Langport and taken to Musgrove Park A&E. From the Paramedics, to Admission Staff, the Health Support Nurse, other Staff and then the Chest Consultant I was treated brilliantly.

Having been lucky enough to have been able to attend a Private Hospital on previous occasions, I can honestly say that the treatment at Musgrove Park was as good, if not better.

Unfortunately my wife and I cannot remember the names of the people involved because we were obviously in a daze and worried. Nevertheless, staff who had admitted me and were going off shift, came by and enquired how I was doing.

Fortunately, all tests came back negative regarding a Heart Attack, with the prognosis that it was an Angina attack. Nevertheless, at all stages, we were told not to feel guilty calling an ambulance, and that we had certainly undertaken the correct action.

My wife and I, although Somerset natives, live in Essex now but remember Musgrove Park from over 50 years ago. What an evolution! You have a wonderful hospital and fantastic staff who deserve every accolade possible.

Many, many thanks and best wishes for the future.

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Responses

Response from Hayley Hughes, Associate Director of Patient Centred Care, Taunton and Somerset NHS Foundation Trust 5 years ago
Hayley Hughes
Associate Director of Patient Centred Care,
Taunton and Somerset NHS Foundation Trust

Patient Experience

Submitted on 11/01/2019 at 08:47
Published on Care Opinion at 11:51


picture of Hayley Hughes

Thank you so much for your positive feedback.

I am so pleased to hear that you experience at Musgrove Park Emergency department was of such a high standard.

More importantly I am delighted that your tests were all negative and I hope that you continue to recover well.

I will share your message with the team in the Emergency department, positive feedback has a genuinely positive impact on the team - thank you.

Best wishes

Hayley Hughes

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