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"Unable to make contact"

About: Northampton General Hospital (Acute) / Ophthalmology

(as a service user),

I have tried multiple times over the last several days to ring the Hospital on the Direct line to the Ophthalmology Dept and Main switchboard and all I get is :-

Sorry, the line is busy please try later!     

No chance to even have to wait! How on earth can I contact the Department that I require to speak to?   

Responses

Response from Northampton General Hospital (Acute)

Good afternoon,

Thank you very much for taking the time to leave a review on your experience. Your input is most value to us.

We are very sorry to hear that you were not able to get through to the Ophthalmology Department's main switchboard. If you would like to speak to someone about this then please call the Patient Experience Department on 01604 523438.

  • Ectonian doesn't think this response is helpful
    {{helpful}} other {{helpful == 1 ? "person thinks" : "people think"}} it is helpful