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No respect for 92 year old !!!

Story from nhs.uk

"No respect for 92 year old !!!"

About: King George Hospital

Had taken my elderly mum around 12.45 am as she was suffering from a severe pain in her leg. Waited three hours to be told take painkillers and see our own GP . Absolutely DISGRACEFUL !!!

The doctor couldnt have cared less if he’d tried .

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Responses

Response from King George Hospital 5 years ago
King George Hospital

Submitted on 21/01/2019 at 18:10
Published on nhs.uk at 19:06

Thank you for taking the time to make us aware of yours and your mother's experience. I am so sorry to hear the concerns you have raised regarding the doctor that saw your mother.

I would encourage you to contact our Patient, Advice and Liaison Service (PALS) they will do all they can to help resolve your concerns. The PALS Service can be contacted on 01708 435 454, or by email bhrut.pals@nhs.net. Once again, thank you for taking the time to provide us with your feedback.

Kind Regards

Bev Thomas

Divisional Director of Nursing

Acute Medicine Division

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