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"Theatre / anaesthetists /"

About: Borders General Hospital / General Surgery (Ward 7)

(as a service user),

I was extremely nervous when I was admitted for major elective shoulder surgery in December 2018.  From when I was first seen  seen and my pre-op assessment to my discharge the anaesthetists could not have been more helpful.  Matters were complaint other medication and two anaesthetists took the time to call me and discuss matters as well as  giving me a lot of time at the pre-op assessment.

On the day of surgery everyone involved in my care in theatre and afterwards, as well as the anaesthetists who were involved in ongoing pain relief were so incredibly kind and reassuring to me.  Special thanks to Anne, who did her very best to calm and reassure me as I was prepared to go into theatre, and also to Jon for his attention in administering pain relief after surgery.   I would also like to thank each and every one involved in getting me through that day and the subsequent few days.  The attention, reassurance and comfort was second to none.  

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Responses

Response from Lisa Love, Senior Charge Nurse, Theatres, Borders General Hospital 5 years ago
Lisa Love
Senior Charge Nurse, Theatres,
Borders General Hospital
Submitted on 08/01/2019 at 14:09
Published on Care Opinion at 15:47


Thank you for the kind feedback you have taken the time to provide. I am pleased to hear you had such a positive experience and I hope you continue to make a good recovery.

I will pass on your thanks to the team involved in your care

Best wishes

Lisa

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Response from Dr Jonathan Aldridge, Consultant in Anaesthetics & Critical Care, NHS Borders 5 years ago
Dr Jonathan Aldridge
Consultant in Anaesthetics & Critical Care,
NHS Borders
Submitted on 09/01/2019 at 10:26
Published on Care Opinion at 12:16


Thank you for taking the time to leave such positive feedback. It is great to hear such a good story. I will ensure the anaesthetists involved receive your feedback. It gives us all a boost to hear these kind words.

Wishing you a speedy recovery.

Kind regards

Jon Aldridge

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