"A 5 star service."

About: Croydon University Hospital

What I liked

Definitely a 5 star service. I was seen early, and all staff went to a great deal of trouble to make sure I was comfortable and safe (the procedure included a hefty dose of sedative). The waiting area and ward were warm, bright and modern, and the bed looked new and was very comfortable. I gather that the clinic was open until 8pm, which was amazing. The loo had paper towels - good. All the staff seemed to be working very hard, but were very caring and pleasant..

What could be improved

Nothing. Don't change anything!

Anything else?

I'm writing this 24 hours after the procedure ( a sigmoidoscopy) and I feel terrific.

Story from NHS Choices

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Response from Croydon University Hospital

Delighted that everything went well for you and you have recovered. The clinical team and the domestic staff who support the department have been thanked and your comments shared with them.

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