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"kidney stone - Dr"

About: Pembroke Road Surgery

I have been experiencing a very painful kidney stone - I was very unclear about my options basically because my diagnosis was rather hurried and at the hospital, and so I saw a Dr about this and he was very patient and clear about the medication options and what needed to be done and my particular circumstances and what I could expect. The combination of absolute clarity and genuine willingness to listen to my probably rather ignorant anxieties and answer them clearly for me has given me genuine reassurance - I sometimes feel that doctors can understandably at times be rather keen to be rid of their patients as quickly as they reasonably can but actually that can be a false time-saving because in my case now my issues have all patiently been dealt with (and within the 10 minute consultation time) I won't need to come back for further clarification. The Dr has also set me up for different medication on what is a really painful condition for a reasonable period of time (before this I had been unsure as to how long my medication would last).

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Responses

Response from Pembroke Road Surgery 5 years ago
Pembroke Road Surgery
Submitted on 07/01/2019 at 15:27
Published on nhs.uk at 16:06


Thank you for your very kind feedback, it was gratefully received. It was a pleasure to work with you today and we all hope you make as speedy a recovery as possible.

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