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"You've helped me loads"

About: Specialist Therapy Services / Community Stroke Team – South Notts

(as a staff member posting for a patient/service user),

From a client and their carer:

Client:

You've helped me loads

there was a time I was down but every time I see you come round you make me happy. I'm nearly back to my old self, except for right at the end of my limb I'd be nearly new

Carer:

I don't think we'd be as far ahead as what we are without you. He was a different person at first, and now he's himself again. You've helped us get through a lot.

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Responses

Response from Claire Towne, Community Stroke Clinical Team Lead, Nottingham West, Nottingham North&East and Rushcliffe South Community Health Services, Nottinghamshire Healthcare Foundation Trust 5 years ago
Claire Towne
Community Stroke Clinical Team Lead, Nottingham West, Nottingham North&East and Rushcliffe South Community Health Services,
Nottinghamshire Healthcare Foundation Trust
Submitted on 16/01/2019 at 15:59
Published on Care Opinion at 16:15


Thnak you for taking the time to feedback to us regarding your experience with us in the community stroke service.

We always really appreciate feedback good or bad so that we can improve our service and understand how well we are doing. The team will be really pleased with your comments and I will make sure they are aware.


I hope your recovery journey continues postively and wish you well.

Kind regards
Claire
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Response from Claire Lee, Community Stroke Team Lead, South Nottingham Community Stroke Team, Nottingamshire Healthcare NHS Foundation Trust 5 years ago
Claire Lee
Community Stroke Team Lead, South Nottingham Community Stroke Team,
Nottingamshire Healthcare NHS Foundation Trust
Submitted on 17/01/2019 at 08:31
Published on Care Opinion at 11:16


Thank you so much for your feedback. We really appreicate you taking the time to feedback and are very pleased that you have had such a positive experience and are recovering well.

The team prides itself on being patient focused and are dedicated to delivering to best possible care. The team will be very happy to hear your feedback.

We wish you all the best in your continued recovery.

Kind Regards

Claire

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