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"Royal Berks A&E"

About: Royal Berkshire Hospital / Accident and emergency South Central Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

Called 999 for the first time ever due to chest pains. Ambulance sent and arrived in about 5 minutes. Great paramedics who were very experienced.  

Taken into A&E, the entire department here were friendly and carried out their roles as efficiently as possible in a professional and caring manner. They carried out numerous tests and we were never left waiting for more than 15 minutes in between seeing a nurse or doctor.   The department was busy on a Saturday afternoon but we were out with all tests competed within a couple of hours with a positive and reassuring outcome. The final young female doctor we saw was excellent and very in-depth.   Thanks to all the A&E team at the Royal Berks in Reading.

Responses

Response from Royal Berkshire NHS Foundation Trust

Many thanks for the wonderful feedback. We strive to ensure we deliver the best service for our patients so it is great when we read that this has been achieved. Matron will pass on your feedback to all of the relevant members of the team.

We hope you are now recovering well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful