"Life saver"

I was admitted following an urgent referral from my GP via your A&E reception. Your emergency teams did an incredible job and along with the care provided by all the people in the renal and urology ward saved my life. It's difficult to pick any one above the rest, as everyone played such an important role, but your nurses in the critical care unit are simply amazing and surgeons top notch. Once you know there is an issue you are world class and pull out all the stops. Your curries aren't too shabby either.

My only comment would be the time taken to be seen under triage as this took quite a while. It was a busy time and I recognise this is more of an education issue for visitors but I'd urge you to consider a solution to what I'd admit may be an intractable problem. Everybody who is waiting would probably put themselves forward as urgent but maybe a floor walk by a nurse every half hour or so may help or some form of self assessment but this no doubt is an issue for all A&E's.