"Apart from a cancelled appointment it was..."

About: North East London Treatment Centre Care UK

What I liked

Exceptionally clean. After surgery was offered refreshments.

Transport arranged from Hornchurch .

What could be improved

The reception area had continual BBC TV blaring away while waiting . Very disconcerting and annoying.

Story from NHS Choices

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Response from North East London Treatment Centre Care UK

Dear Mr Cooper

Thank you for taking the time to leave your feedback. Patient experience is a priority here at the North East London NHS Treatment Centre and your comments regarding the television have been noted and will be taken on board.

If there is anything else you wish to discuss please do not hesitate to contact me directly on 0208 598 4710.

Kind regards


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