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"would recommend this hospital"

What I liked

staff, put me at ease, as im totally hospital phobic! and i was seen quite quickly.

What could be improved

nothing really.

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Responses

Response from Karen Edmunds, Head of Patient Experience and Public Engagement, Engagement Team, Kent Community Health NHS Trust 11 years ago
Karen Edmunds
Head of Patient Experience and Public Engagement, Engagement Team,
Kent Community Health NHS Trust

Support our services to listen to patients and families, learn from their experiences and make changes to improve the quality of care.

Submitted on 10/05/2012 at 17:49
Published on Care Opinion on 11/05/2012 at 10:33


Hello Carol,

I'm pleased you had such a positive experience of the MIU at Deal Hospital. If you have any further comments please let us know either via the 'Talk to Us' page on our website www.kentcht.nhs.uk or by ringing our Customer Care Team on 0300 123 1807.

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Response from Victoria Hospital 9 years ago
Victoria Hospital
Submitted on 26/01/2015 at 09:54
Published on nhs.uk on 27/01/2015 at 00:00


Hello, Thanks for taking the time to tell us about your visit. We're pleased your experience was a positive one. Apologies that your review was not acknowledged in a timely manner. It is now the responsibility of our Customer Care Team to respond to reviews on NHS Choices and we do our best to ensure that responses are posted within 24 hours. We hope that you will continue to give us feedback on the services we offer in the future. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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